Terms & Conditions

1.Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and uujj Casino ("uujj," "we," "us," or "our") governing your access to and use of the uujj Casino website located at https://uujj.app and all associated services, games, and features (collectively, the "Platform").

By creating an account, making a deposit, or participating in any game or promotion on the Platform, you acknowledge that you have read these Terms in full, that you understand them, and that you agree to be legally bound by them. These Terms apply in addition to any game-specific rules, bonus terms, or promotional conditions that may be published on the Platform from time to time.

uujj reserves the right to update or modify these Terms at any time. Continued use of the Platform following the publication of any changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

2.Eligibility

To register and use uujj Casino, you must satisfy all of the following eligibility requirements at all times:

• You must be at least 21 years of age. This is the minimum legal age for participation in casino-style gambling in the Philippines as prescribed under applicable Philippine law and PAGCOR regulations.
• You must be a natural person. Corporate entities, trusts, and other legal entities are not permitted to hold player accounts.
• You must not be a resident of any jurisdiction where online gambling is prohibited by applicable law.
• You must not be an employee, director, officer, agent, or contractor of uujj Casino, or an immediate family member of any such person.
• You must not have been previously excluded or banned from uujj Casino or any affiliated platform.
• You must have full legal capacity to enter into a binding contract under Philippine law.

uujj reserves the right to request proof of age and identity at any time. If you are found to be ineligible, your account will be suspended, any pending withdrawals will be cancelled, and any winnings derived from ineligible play may be forfeited.

3.Account Registration

3.1 One Account Per Player

Each player is permitted to hold only one (1) active account on uujj Casino. The creation of multiple accounts by a single individual — whether using different email addresses, names, payment methods, or devices — is strictly prohibited and constitutes a material breach of these Terms. uujj employs technical and manual measures to detect duplicate accounts. Where duplicate accounts are identified, all accounts may be suspended and any balances forfeited.

3.2 Accurate Information

You must provide accurate, complete, and current information during registration and must update your account details promptly if any information changes. Providing false, misleading, or incomplete information is a breach of these Terms and may result in account suspension and forfeiture of funds.

3.3 KYC Verification

uujj is required to verify the identity of all players prior to processing withdrawals. You will be required to submit a valid Philippine government-issued identification document (such as a driver's license, passport, PhilSys National ID, SSS ID, or UMID card) and, where required, proof of address and source of funds. Failure to complete KYC verification within a reasonable time may result in the suspension of withdrawal privileges.

3.4 Account Security

You are solely responsible for maintaining the confidentiality of your uujj login credentials, including your username and password. You must not share your login details with any third party. uujj will not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to keep your credentials secure. You must notify uujj support immediately if you suspect unauthorized access to your account.

4.Deposits & Withdrawals

4.1 Accepted Payment Methods

uujj Casino accepts deposits and processes withdrawals via the following Philippine payment methods: GCash, PayMaya, BPI, BDO, Metrobank, and other methods as may be added or removed from time to time. All transactions are denominated in Philippine Peso (PHP). uujj does not accept deposits from third-party accounts — the payment method used for deposits must be registered in your own name.

4.2 Minimum Transactions

The minimum deposit amount is ₱100. The minimum withdrawal amount is ₱500. These thresholds may be adjusted from time to time and will be displayed on the deposit and withdrawal pages within your account.

4.3 Withdrawal Processing

Withdrawal requests are processed subject to completion of KYC verification. GCash and PayMaya withdrawals are typically processed within five (5) minutes for verified accounts. Bank transfer withdrawals may take one (1) to three (3) business days depending on the receiving bank. uujj reserves the right to conduct additional security checks before processing any withdrawal, which may extend processing times.

4.4 Dormant Accounts

An account is considered dormant if there has been no login activity for a period of twelve (12) consecutive months. uujj reserves the right to apply a monthly dormancy administration fee to dormant accounts. Players will be notified by email before any dormancy fee is applied. Any remaining balance after deduction of applicable fees will remain available for withdrawal upon account reactivation.

5.Bonuses & Promotions

5.1 General Bonus Terms

All bonuses, free spins, cashback offers, and other promotional rewards offered by uujj are subject to the specific terms and conditions published alongside each promotion. In the event of any conflict between a specific promotion's terms and these general Terms, the specific promotion terms shall prevail.

5.2 Wagering Requirements

Unless otherwise stated, all bonus funds are subject to wagering requirements before they may be withdrawn. The applicable wagering requirement will be stated clearly in the promotion terms. Wagering requirements must be met within the validity period specified for each bonus. Bonus funds that have not been wagered within the validity period will expire and be removed from your account automatically.

5.3 Bonus Abuse

uujj reserves the right to withhold, cancel, or reclaim any bonus or associated winnings if it determines, in its reasonable discretion, that a player has engaged in bonus abuse. Bonus abuse includes, but is not limited to: opening multiple accounts to claim the same promotion, placing low-risk bets to meet wagering requirements in a manner inconsistent with genuine gameplay, and exploiting errors or loopholes in bonus terms.

5.4 One Welcome Bonus Per Household

The welcome bonus is available to new players only and is limited to one (1) claim per household, IP address, device, and payment method. uujj reserves the right to verify eligibility before crediting any welcome bonus.

6.Game Rules & Fairness

All games available on uujj Casino are operated using certified Random Number Generator (RNG) technology or, in the case of live dealer games, conducted by trained human dealers under controlled conditions. Game outcomes are determined independently of any player action or uujj intervention.

In the event of a technical malfunction during a game round, the affected round may be declared void and any wagers placed during that round will be refunded to the player's account. uujj's decision regarding the outcome of any disputed game round is final, subject to the formal dispute resolution process described in these Terms.

Theoretical Return to Player (RTP) percentages for all games are available within the game information panels. Actual returns may vary from theoretical RTP over any given session or period of play.

7.Prohibited Conduct

The following conduct is strictly prohibited on uujj Casino and constitutes a material breach of these Terms:

• Using automated software, bots, scripts, or any artificial intelligence tools to interact with the Platform or gain an unfair advantage in any game.
• Colluding with other players in any game, including but not limited to poker, live dealer games, and tournaments.
• Engaging in any form of fraud, including the use of stolen payment methods, fraudulent chargebacks, or identity fraud.
• Exploiting software bugs, errors, or vulnerabilities in the Platform. Any such vulnerabilities must be reported to uujj support immediately.
• Engaging in money laundering or using uujj Casino for any purpose that violates Philippine anti-money laundering laws (Republic Act No. 9160, as amended).
• Harassing, threatening, or abusing uujj staff or other players through any communication channel.
• Attempting to access another player's account without authorization.

Where prohibited conduct is detected, uujj reserves the right to immediately suspend or permanently close the offending account, withhold any pending withdrawals, forfeit any balance, and report the matter to relevant Philippine authorities where legally required.

8.Intellectual Property

All content on the uujj Casino Platform, including but not limited to software, game content, graphics, logos, trademarks, text, and design elements, is the property of uujj Casino or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Platform for personal, non-commercial entertainment purposes only.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from the Platform without the prior written consent of uujj Casino.

9.Limitation of Liability

To the maximum extent permitted by applicable Philippine law, uujj Casino shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of winnings, loss of data, or loss of profits, even if uujj has been advised of the possibility of such damages.

uujj's total aggregate liability to any player in connection with any claim arising under these Terms shall not exceed the total amount deposited by that player in the twelve (12) months preceding the event giving rise to the claim.

uujj does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. You access and use the Platform at your own risk.

10.Responsible Gaming

uujj Casino is committed to promoting responsible gaming among all Filipino players. We provide a range of tools to help you manage your gaming activity, including deposit limits, loss limits, session time reminders, cooling-off periods, and self-exclusion. These tools are accessible from your account settings at any time.

If you believe your gambling is becoming a problem, we strongly encourage you to use our self-exclusion tool or visit our Responsible Gaming page for further guidance and support resources available to Filipino players.

11.Termination

uujj reserves the right to suspend or permanently close your account at any time, with or without prior notice, if we reasonably believe that you have breached these Terms, engaged in fraudulent or illegal activity, or if we are required to do so by applicable law or regulatory direction. Upon termination for cause, any balance remaining in your account may be forfeited.

You may close your account at any time by contacting uujj support. Upon voluntary closure, any verified balance remaining in your account (net of any applicable bonus funds subject to incomplete wagering requirements) will be returned to you via your registered payment method within a reasonable time.

12.Amendments

uujj Casino reserves the right to amend, update, or replace these Terms at any time. Material changes will be communicated to registered players via email or a prominent notice on the Platform. The date of the most recent revision is displayed at the top of this page. Your continued use of the Platform after any amendment constitutes your acceptance of the revised Terms. If you do not agree with any amendment, you must cease using the Platform and may request account closure.

13.Governing Law

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Republic of the Philippines. uujj Casino operates within the regulatory framework established by the Philippine Amusement and Gaming Corporation (PAGCOR). Any disputes that cannot be resolved through uujj's internal dispute resolution process may be referred to the appropriate Philippine regulatory or judicial authority.

For disputes relating to individual game outcomes or account decisions, players must first submit a formal complaint to uujj support. uujj will endeavor to resolve all complaints within fourteen (14) business days of receipt.

14.Contact

If you have any questions about these Terms & Conditions, or wish to raise a formal complaint, please contact the uujj support team. Our customer support is available 24 hours a day, 7 days a week.

Email: [email protected]

All formal complaints must be submitted in writing and include your registered account username, a clear description of the issue, and any supporting documentation.