Privacy Policy

1.Introduction

This Privacy Policy ("Policy") describes how uujj Casino ("uujj," "we," "us," or "our"), the operator of the online gaming platform accessible at https://uujj.app, collects, processes, stores, and protects the personal information of users ("Player," "you," or "your") in connection with your use of the uujj platform and all associated services.

uujj Casino is committed to full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines. We take our obligations as a personal information controller seriously and have implemented appropriate technical and organizational measures to safeguard your data.

This Policy applies to all personal information collected through the uujj website, mobile platform, customer support channels, and any other touchpoint through which you interact with uujj Casino. Please read this Policy carefully. If you do not agree with any part of it, you should discontinue use of the Platform and may request account closure by contacting our support team.

2.Data We Collect

uujj Casino collects personal information that is necessary for the provision of our gaming services, compliance with legal obligations, and the improvement of your experience on the Platform. The categories of personal data we collect include:

2.1 Identity & Contact Information

• Full legal name as it appears on your government-issued ID
• Date of birth (to verify you are 21 years of age or older)
• Nationality and country of residence
• Email address and mobile phone number
• Residential address (barangay, city/municipality, province)

2.2 Identity Verification Documents

• Copies of Philippine government-issued identification (e.g., PhilSys National ID, driver's license, passport, SSS ID, UMID, PRC ID, voter's ID)
• Proof of address documents where required
• Source of funds documentation for high-value transactions, as required under PAGCOR and AMLC regulations

2.3 Financial Information

• GCash or PayMaya mobile wallet account details (account name and registered number)
• Bank account details for BPI, BDO, Metrobank, or other Philippine banks used for withdrawals
• Transaction history including deposits, withdrawals, wagers, and bonus activity

2.4 Gaming & Behavioral Data

• Game history, session duration, wagering patterns, and win/loss records
• Responsible gaming tool usage (deposit limits, self-exclusion requests, cooling-off periods)
• Bonus and promotion participation history

2.5 Technical & Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Login timestamps and session activity logs
• Cookie identifiers and similar tracking technologies

2.6 Communications Data

• Records of your communications with uujj customer support, including live chat transcripts, email correspondence, and support ticket history
• Survey responses and feedback you voluntarily provide

3.How We Collect Data

uujj Casino collects your personal information through the following means:

Collection Method	Examples
Direct submission	Registration form, KYC document upload, deposit/withdrawal requests, support inquiries
Automated collection	Cookies, server logs, device fingerprinting, session tracking during Platform use
Third-party sources	Identity verification providers, payment processors (GCash, PayMaya, BPI, BDO), fraud prevention services
Regulatory sources	PAGCOR, AMLC, and other Philippine regulatory bodies where legally required

4.How We Use Your Data

uujj Casino uses your personal information for the following purposes:

4.1 Account Management & Service Delivery

To create and maintain your uujj player account, verify your identity and age (21+), process deposits and withdrawals via GCash, PayMaya, and Philippine bank transfers, and provide access to all games and features on the Platform.

4.2 Legal & Regulatory Compliance

To comply with our obligations under Philippine law, including the Data Privacy Act of 2012, the Anti-Money Laundering Act (Republic Act No. 9160, as amended), PAGCOR licensing requirements, and any lawful orders from Philippine government authorities. This includes conducting Know Your Customer (KYC) checks and filing Suspicious Transaction Reports (STRs) where required.

4.3 Fraud Prevention & Security

To detect, investigate, and prevent fraudulent activity, unauthorized account access, bonus abuse, money laundering, and other prohibited conduct on the Platform. uujj employs automated and manual monitoring systems for this purpose.

4.4 Responsible Gaming

To monitor gaming behavior for signs of problem gambling, enforce self-exclusion requests, apply deposit and loss limits, and provide responsible gaming support to Filipino players who may need it.

4.5 Customer Support

To respond to your inquiries, resolve disputes, process complaints, and provide technical assistance through our 24/7 support channels.

4.6 Marketing & Promotions

With your consent, to send you information about uujj Casino promotions, bonuses, new game launches, and other offers that may be of interest to you. You may withdraw your marketing consent at any time by updating your communication preferences in your account settings or by contacting support.

4.7 Platform Improvement

To analyze usage patterns, conduct internal research, and improve the functionality, performance, and user experience of the uujj Casino Platform.

5.Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, uujj Casino processes your personal information on the following legal bases:

• Contractual necessity: Processing required to fulfill our obligations under the Terms & Conditions you agreed to upon registration, including account management and payment processing.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including KYC, AML, and PAGCOR requirements.
• Legitimate interests: Processing for fraud prevention, security monitoring, and Platform improvement, where these interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time.

6.Data Sharing & Disclosure

uujj Casino does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data in the following limited circumstances:

6.1 Service Providers

We share data with trusted third-party service providers who assist in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting services, customer support platforms, and fraud detection services. All service providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection law.

6.2 Regulatory & Law Enforcement Authorities

We may disclose your personal information to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), the Bureau of Internal Revenue (BIR), or other Philippine government authorities where we are legally required or compelled to do so by a valid court order, subpoena, or regulatory directive.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of uujj Casino's assets, your personal information may be transferred to the acquiring entity. You will be notified of any such transfer and the applicable privacy terms via a prominent notice on the Platform.

6.4 With Your Consent

We may share your data with third parties in any other circumstances where you have provided your explicit prior consent.

7.Cookies & Tracking Technologies

uujj Casino uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain your session, remember your preferences, and analyze Platform usage. The types of cookies we use include:

• Strictly necessary cookies: Essential for the Platform to function. These cannot be disabled as they are required for login sessions, security, and basic functionality.
• Performance cookies: Collect anonymized data about how players use the Platform to help us improve performance and identify technical issues.
• Functional cookies: Remember your preferences such as language settings and display options to personalize your experience.
• Marketing cookies: Used with your consent to deliver relevant promotional content about uujj Casino offers and bonuses. You may opt out of marketing cookies at any time.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the uujj Casino Platform.

8.Data Retention

uujj Casino retains your personal information for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:

Data Category	Retention Period
Account registration & identity data	Duration of account plus 5 years after closure
KYC verification documents	5 years from date of submission or account closure, whichever is later
Financial transaction records	5 years, as required under Philippine AML regulations
Gaming history & session logs	3 years from date of activity
Customer support communications	3 years from date of last interaction
Marketing consent records	Until consent is withdrawn, plus 1 year

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized in accordance with our internal data disposal procedures.

9.Data Security

uujj Casino implements a comprehensive set of technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption: All data transmitted between your device and the uujj Platform is protected using Transport Layer Security (TLS) encryption. Sensitive data at rest is encrypted using industry-standard algorithms.
• Access controls: Access to personal data is restricted to authorized uujj personnel on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations.
• Two-factor authentication: uujj offers two-factor authentication (2FA) for player accounts to provide an additional layer of login security.
• Regular security audits: The Platform undergoes regular security assessments and penetration testing to identify and remediate vulnerabilities.
• Incident response: uujj maintains a data breach response plan. In the event of a personal data breach that poses a risk to your rights, we will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Data Privacy Act of 2012.

While we take all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your uujj login credentials confidential and for notifying us immediately if you suspect any unauthorized access to your account.

10.Your Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal information held by uujj Casino:

• Right to be informed: You have the right to be informed about how your personal data is collected and processed, as set out in this Policy.
• Right of access: You may request a copy of the personal information uujj holds about you at any time.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data in your account.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where you have grounds relating to your particular situation.
• Right to data portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to lodge a complaint: If you believe uujj Casino has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of the above rights, please contact our Data Protection Officer using the details provided in Section 13 of this Policy. We will respond to all verified requests within fifteen (15) business days in accordance with NPC guidelines.

11.Children's Privacy

uujj Casino is strictly an adult platform. We do not knowingly collect personal information from individuals under the age of 21. The minimum age to register and play on uujj Casino is 21 years old, in accordance with Philippine gambling regulations.

If we become aware that personal information has been collected from a person under 21 years of age, we will immediately suspend the relevant account, delete the associated personal data, and report the matter to the appropriate Philippine authorities where required. If you believe a minor has registered on the Platform, please contact our support team immediately.

12.Policy Updates

uujj Casino reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.

Where changes are material, we will notify registered players via email or a prominent notice on the Platform at least seven (7) days before the changes take effect. Your continued use of the uujj Casino Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Policy, you must cease using the Platform and may request account closure.

13.Contact & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by uujj Casino, please contact our Data Protection Officer (DPO):

Data Protection Officer — uujj Casino
Email: [email protected]
General Support: [email protected]

All data privacy requests must be submitted in writing and include your registered account username, a clear description of your request, and a copy of a valid Philippine government-issued ID for identity verification purposes. We will acknowledge receipt of your request within three (3) business days and provide a full response within fifteen (15) business days.

If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines.